Crown & Eagle Competitions
Responsible Play
Last updated: 23 October 2026
Crown & Eagle Competitions is intended for adults who enter for entertainment only. You should only spend what you can afford.
Player Protection and responsible play
Crown & Eagle Competitions is for adults aged 18 or over, as entertainment only. Competitions are open only to adults aged 18 or over who are resident in Great Britain (England, Scotland, and Wales). You should only spend what you can afford. If you're worried about your spending, see the support resources below.
The website applies Player Protection controls including age restrictions, spending limits, time-outs, self-suspension options and a GBP 250 monthly cap on card payments. We check these limits every time you pay, and they can't be changed or avoided from your browser. Spending limits apply to your order total before any Sovereigns are used.
Card payments are capped at GBP 250 for each person in each calendar month, counted from midnight at the start of the 1st (UK time). Completed card payments and card payments still being processed count towards the cap. Failed payments do not. Only money paid by card counts: Sovereigns do not count. A refund does not reduce the month's total. If a payment would take you over the cap, checkout tells you how much you can still pay by card that month. The most tickets you can select in one order is set by what is left of the cap, using the order value after ticket discounts and before any Sovereigns.
You can choose a daily or a monthly spending limit. A monthly limit controls your total spend across the calendar month. New accounts start with a daily limit of GBP 20.
A lower limit applies straight away. Any change that raises the amount you can spend in a day or in a month takes effect only after 24 hours, and your current limit applies until then. This includes switching between a daily and a monthly limit where the new setting allows more in either period, and removing your limit. If you set a lower limit while an increase is waiting, the lower limit applies straight away and the waiting increase is cancelled.
No setting allows more than GBP 250 in a calendar month. With no limit set, the monthly card payment cap of GBP 250 still applies.
You can apply a 1-day, 7-day, 30-day or custom time-out through Player Protection settings. You may also request a longer self-exclusion or account restriction period, including at least 6 months, by contacting [email protected]. During a time-out or self-exclusion, you can log in and view account, legal and support pages, but you cannot enter competitions.
The website applies Player Protection controls including age restrictions, spending limits, time-outs, self-suspension options and a GBP 250 monthly cap on card payments. We check these limits every time you pay, and they can't be changed or avoided from your browser. Spending limits apply to your order total before any Sovereigns are used.
Card payments are capped at GBP 250 for each person in each calendar month, counted from midnight at the start of the 1st (UK time). Completed card payments and card payments still being processed count towards the cap. Failed payments do not. Only money paid by card counts: Sovereigns do not count. A refund does not reduce the month's total. If a payment would take you over the cap, checkout tells you how much you can still pay by card that month. The most tickets you can select in one order is set by what is left of the cap, using the order value after ticket discounts and before any Sovereigns.
You can choose a daily or a monthly spending limit. A monthly limit controls your total spend across the calendar month. New accounts start with a daily limit of GBP 20.
A lower limit applies straight away. Any change that raises the amount you can spend in a day or in a month takes effect only after 24 hours, and your current limit applies until then. This includes switching between a daily and a monthly limit where the new setting allows more in either period, and removing your limit. If you set a lower limit while an increase is waiting, the lower limit applies straight away and the waiting increase is cancelled.
No setting allows more than GBP 250 in a calendar month. With no limit set, the monthly card payment cap of GBP 250 still applies.
You can apply a 1-day, 7-day, 30-day or custom time-out through Player Protection settings. You may also request a longer self-exclusion or account restriction period, including at least 6 months, by contacting [email protected]. During a time-out or self-exclusion, you can log in and view account, legal and support pages, but you cannot enter competitions.
Warning signs
Consider taking a break or asking for support if you are spending more than intended, hiding your spending, using competitions when upset, trying to recover previous spending, borrowing to enter, ignoring other commitments or feeling unable to stop.
Support resources
If you're worried about your spending, or someone else's, free and confidential help is available:
- GamCare runs the National Gambling Helpline on 0808 8020 133, open 24 hours a day.
- Samaritans: call 116 123 at any time.
- National Debtline and Citizens Advice for help with money and debt.
- Mind for mental health support.